If you are not entirely satisfied with your service, please call and schedule a complimentary redo within seven days for gel polish services and three days for all other services. 

The redo policy does not cover a change in service or color. 

We do not offer refunds for any services or products.


Right to Refuse Service

We reserve the right to refuse service to any guest for improper conduct, tardiness, no shows, or any other situation we deem inappropriate. 


Salon Environment

We understand that sometimes you must take calls while in the salon. We ask that you please set cell phones to low volume. Communication via FaceTime (or the like), or speaker phone is not permitted to preserve guest experience and privacy. 


Late Arrivals & Cancellations

We understand that sometimes extraordinary circumstances are unavoidable and you may need to change your schedule. We kindly ask that you give us 24 hours notice if you cancel your appointment.

Due to scheduling commitments to other clients’ schedules, we may need to reschedule any appointment for which you are more than 10 minutes late. 


Products/ Gift Cards

There are no returns or exchanges of products purchased. 

Gift cards are not returnable or refundable for cash. 


Payment Methods

We accept the following payment methods:  cash, personal checks, Visa, Master Card, American Express, and Discover. 


DISCLAIMER: POLISH – The Nail Bar policies is a general description of many important policies of our salon, and that it is not intended to be an exhaustive listing of all such policies or procedures. Customers understands POLISH – The Nail Bar reserves the right to make changes to the policies, procedures and practices described above.